The SERENA SACHI

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Pickup/Drop-off Location: Shibuya (Tokyo, Japan)
Check In: 9:30 AM Check Out: 4:30 PM

The Sachi is a versatile, family-oriented minivan offering ample space, comfort, and convenience. Known for its flexible seating for up to eight passengers and advanced safety features, it provides a smooth and fuel-efficient ride.

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Items included in your camper van
Our camper vans come with a variety of great amenities and items for guests to use while on their trip.

*x1 per person

Towels*

Hotel grade bedding

Pillows*

Heated Blanket

Small Table

Outdoor chair*

Plates & Bowls*

Cutlery set

Mugs*

Portable Stove & Gas

Hot Water Bottle

Vehicle Specifications

Transmission: Automatic

All-Wheel Drive

Snow Tires: Yes (extra fee)

Fuel: Gas

Right Hand Drive

Air Conditioning: Yes

Heating: No

Sink: No

Shower/Toilet: No

Outlets: 2 A/C, 2 USB

Refrigerator: Yes

Sunshades: Yes

Child Seat: N/A

1x Semi Double Bed

Bed Size: 195cm x122cm

Power Supply * : Yes

Van Size: 4.8m x 1.7m x 1.9m

Storage: 1 Suitcase, 1 Carry-on

Max Height: 190cm

*Portable power supply charged by 12V socket in van (EBL Portable Power Supply, 500W, 30Ah/444wh, 2X AC, 2X USB, 2X USB C, 1XDC) More Info

Pricing
(2 night minimum)

Off Peak Season (11/1～3/14)

Sun-Thu

Fri-Sat

Holidays

¥6,885 / night

¥8,627 / night

¥9,088 / night

Peak Season (3/15～10/31)

Sun-Thu

Fri-Sat

Holidays

¥11,680 / night

¥14,807 / night

¥15,576 / night

*¥5,500 One time cleaning fee

(Help desk support and roadside assistance throughout Japan included)

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Important Information

Insurance

There is a mandatory charge for insurance (up to 1000 JPY per day) that covers all deductibles including deposits and any other incurred costs such as non operation charges in the result of a breakdown or accident.

Note: We will send you a link to purchase the insurance seperately during the booking process.

Cancellation/Refund Policy

Camper van bookings are typically made a few weeks or even months in advance, so cancellations near the start of a rental date are difficult to rebook last minute.

Cancellation up to 60 days before rental start date - 100% refund

(**minus processing fee)

Cancellation 30-59 days before rental start date – 50% refund

(**minus processing fee)

Cancellation 7-29 days before rental start date – 25% Refund

(**minus processing fee)

Cancellation 48 hours before rental start date – No refund available**

All cancellations requests should be submitted before 6pm JPST

You must have a valid drivers license and international driving permit/JAF Translation in order to drive in Japan and book a car. We will request to see a scan or photo of each as a part of the booking process.

ETC Rental

Initial Flat Rate: We are introducing an initial flat rate of 10,000 JPY for our camper van and other rentals. This amount will be charged in advance at the time of booking.

Post-Rental Adjustments: After the rental period, we will assess the actual costs. If there are any excess charges above the initial 10,000 JPY, we will bill the customer for the difference. The customer will also be billed an ETC service charge of (1,000 JPY) + 10% tax and a payment service provider fee of 3.6%. Conversely, if the total charges are less than 10,000 JPY, we will process a refund for the difference.

Frequently Asked Questions

How old do you need to be to rent a van? 18
What Kind of license do I need to drive the vans in Japan? See our page License Eligibility.
Can I change the pickup or drop off location? We prefer not to but can customize it for an additional fee.
Does the initial ETC card fee go toward the tolls? Yes
Can you use your personal ETC card? Yes
How far are you allowed to take the camper vans? Anywhere in Japan.
Can you take pets in the vans? Small dogs are okay in our larger vans. Please ask ahead.
Do the vans have navigation? We provide a mount for your phone so you can download your route from Google Maps.
Are there set check-in and check-out times? Yes, however, exact check-in and check-out times may differ depending on different factors not limited to staff availability and Van return / cleaning schedule after previous bookings. We also have virtual check-in and check-out options.
Can I leave luggage with you? Yes, we can hold your luggage for a small fee of 400 JPY per night per piece.
Can I use the portable gas stove inside the van? No, please only use the portable gas grill OUTSIDE of the van as using it inside the van can be dangerous.

More FAQ

Booking Form

Contact

Van bookings require at least 72 Hours advance booking.

The SERENA SACHI

Pickup/Drop-off Location: Shibuya (Tokyo, Japan) Check In: 9:30 AM Check Out: 4:30 PM

Items included in your camper van Our camper vans come with a variety of great amenities and items for guests to use while on their trip.

*x1 per person

Towels*

Hotel grade bedding

Pillows*

Heated Blanket

Small Table

Outdoor chair*

Plates & Bowls*

Cutlery set

Mugs*

Portable Stove & Gas

Hot Water Bottle

Vehicle Specifications

Pricing (2 night minimum)

Off Peak Season (11/1～3/14)

Sun-Thu

Fri-Sat

Holidays

¥6,885 / night

¥8,627 / night

¥9,088 / night

Peak Season (3/15～10/31)

Sun-Thu

Fri-Sat

Holidays

¥11,680 / night

¥14,807 / night

¥15,576 / night

*¥5,500 One time cleaning fee

(Help desk support and roadside assistance throughout Japan included)

Important Information

Insurance

Contact

Van bookings require at least 72 Hours advance booking.

Pickup/Drop-off Location: Shibuya (Tokyo, Japan)
Check In: 9:30 AM Check Out: 4:30 PM

Items included in your camper van
Our camper vans come with a variety of great amenities and items for guests to use while on their trip.

Pricing
(2 night minimum)